Any party to a dispute can refer the dispute to the African Commercial Dispute Settlement Centre (ACDSC). A referral can be submitted in any of the following 4 ways.
- Complete the electronic referral form on the Dispute Settlement page and click on “submit”.
- Download the referral form and fax the completed form to 086 231 7492, or email it to firstname.lastname@example.org
- Call the ACDSC helpline on 021 402 4352. You will be assisted in submitting a referral.
- Visit the Cape Chamber of Commerce – 2nd floor, Cape Chamber House, 19 Louis Gradner Street, Foreshore, Cape Town.
Please note the ACDSC offices hours are: Monday to Friday from 08:30 to 16:30
Once the referral has been submitted the referring party will receive an email. Please read that email carefully and follow the instructions. The email will serve as a verification of your email address. You will be asked to click on the link provided in the email message. This link will take you to a page where you can choose a password for logging onto the case management system.